Imperial County Long Term Care Ombudsman Program
information provided by: Imperial County Department of Mental Health
Advocating for the protection of Residents in long term care facilities such as Skilled Nursing Facilities and Residential Care Facilities. We are designed to investigate and resolve complaints in order to protect and promote resident‘‘s rights, including their rights to the highest quality of care and quality of life. We Investigate complaints made by or on behalf of the resident, Mediation with residents and family members reaching a mutual agreeable resolution to the problem, Educate residents family members and staff on what federal and state regulations require facilities to do, Witness documents such as Durable Power of Attorney for Health Care and property transfers, Elder Abuse Reporting in long term care facilities. All calls remain confidential.
Record last updated: Aug 5 2011 12:55PM